Returns & Exchanges

At Medical Mart, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, you can return unworn items with original tags within 30 days of delivery.

1

Initiate Your Return

Log into your account and select the items you wish to return to generate a unique Return Authorization Number.

2

Pack Your Items

Place the unworn garments in their original packaging, ensuring all designer tags and hygiene seals are intact.

3

Ship the Package

Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.

4

Receive Your Refund

Once our quality control team inspects the items, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing